OUR INTAKE PROCESS
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Call or email us and connect with our intake specialist today.
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After we hear from you, we will email you our confidential intake questionnaire.
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Complete our electronic intake questionnaire either on your computer or mobile device and click “submit.” Our form is smart-phone friendly.
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After we receive your completed intake questionnaire, an attorney will reach back out to you via email to let you know whether your issue is one we might be able to assist with and what the consultation fee would be if so. Consultation fees vary based upon the nature of your matter, the complexity, whether documents must be reviewed, and how time sensitive the matter is. The attorneys will provide you more information on this when they respond.
OUR POLICIES
- We require that all potential new clients complete our electronic intake form before scheduling a consultation or speaking with an attorney. This allows us to learn a little about your employment situation and the issues involved first.
- We understand that many employment law issues are time sensitive. Our attorneys aim to respond to inquiries as quickly as possible.
- We cannot provide legal advice or answer questions over the phone until after you have completed our intake form.
- Please do not email, mail, or fax us documents until we request them from you.
- Please understand that there are times during the year when we are unable to accept any new cases due to a very heavy caseload on our end.
- Unfortunately, we cannot accommodate any walk-ins without an appointment.
WHAT MAKES FALLS LEGAL DIFFERENT?
FREQUENTLY ASKED QUESTIONS
1. How do you charge for employment law representation?
Some of our cases may qualify for contingency representation. If the case qualifies, this means that you do not owe us anything unless we recover something on your behalf. In that event, our firm would be entitled to a percentage of the recovery. Not all cases will qualify for contingency representation. The factors we consider in assessing contingency representation include the strength and number of viable claims that you might have, the amount of other contingency cases our firm is already handling at that time, and our current caseload when you reach out to us. For cases that do not qualify for contingency representation, we will discuss other billing arrangements such as hourly or flat fee structures with you.
2. Why can’t I speak with an attorney the first time I call?
On most workdays our attorneys are busy servicing the needs of our current clients and are out of the office attending depositions, mediations, and court appearances. Therefore, almost all telephone calls must be scheduled in order to ensure an attorney is available to speak with you. Our attorneys also request that all new clients complete our online intake questionnaire before they set up a telephone call so that they can determine the general nature and facts surrounding your issue first.
3. My employer is contesting my receipt of unemployment benefits. Can you help?
No. Unfortunately, Falls Legal does not handle unemployment appeals or represent employees before the South Carolina Department of Employment & Workforce in relation to unemployment benefits.
4. I really want to quit my job because my employer/coworkers/managers are making my life so terrible. What happens if I quit?
You should strongly consider getting legal advice first. Even if you believe you are being forced to resign because the environment is so unbearable, you can severely weaken or destroy any legal claims or recourse that you might otherwise have by quitting. You may also be disqualified from state unemployment benefits if you resign. Always speak with an attorney before making an affirmative decision to resign.