OUR INTAKE PROCESS

1. Call or email us and connect with our intake specialist today.
2. After we hear from you, we will email you our confidential and no-cost intake questionnaire. Note:  For privacy and security reasons, this form is not available on our website.  It is a different form than our “connect with us” website inquiry tool.
3. Complete our electronic intake questionnaire either on your computer or mobile device and click “submit.”  Our form is smart-phone friendly.
4. Your form will come back to us electronically and an attorney will reach back out to you, generally within 24 hours, to set up a time to talk, come in, or to ask additional questions.

OUR POLICIES

• We require that all potential new clients complete our electronic intake form before scheduling a consultation or speaking with an attorney.  This allows us to learn a little about your employment situation and the issues involved first.
• We understand that many employment law issues are time sensitive.  Our attorneys generally respond to inquiries within 24 hours and sometimes sooner. 
• There is no fee for completing our intake form or for our review of it.
• We cannot provide legal advice or answer questions over the phone until after you have completed our intake form.
• Please do not email, mail, or fax us documents until we request them from you.
• Please understand that there are times during the year when we are unable to accept any new cases due to a very heavy caseload on our end. 
• Unfortunately, we cannot accommodate any walk-ins without an appointment. 

FREQUENTLY ASKED QUESTIONS

1. How do you charge for employment law representation?
Some of our cases may qualify for contingency representation. If the case qualifies, this means that you do not owe us anything unless we recover something on your behalf. In that event, our firm would be entitled to a percentage of the recovery. Not all cases will qualify for contingency representation. The factors we consider in assessing contingency representation include the strength and number of viable claims that you might have, the amount of other contingency cases our firm is already handling at that time, and our current caseload when you reach out to us. For cases that do not qualify for contingency representation, we will discuss other billing arrangements such as hourly or flat fee structures with you.  

2.  Why can’t I speak with an attorney the first time I call? 
On most workdays our attorneys are busy servicing the needs of our current clients and are out of the office attending depositions, mediations, and court appearances.  Therefore, almost all telephone calls must be scheduled in order to ensure an attorney is available to speak with you.  Our attorneys also request that all new clients complete our online intake questionnaire before they set up a telephone call so that they can determine the general nature and facts surrounding your issue first.

3.  My employer is contesting my receipt of unemployment benefits.  Can you help? 
No.  Unfortunately, Falls Legal does not handle unemployment appeals or represent employees before the South Carolina Department of Employment & Workforce in relation to unemployment benefits.

4.  I really want to quit my job because my employer/coworkers/managers are making my life so terrible.  What happens if I quit?
You should strongly consider getting legal advice first.  Even if you believe you are being forced to resign because the environment is so unbearable, you can severely weaken or destroy any legal claims or recourse that you might otherwise have by quitting.  You may also be disqualified from state unemployment benefits if you resign.  Always speak with an attorney before making an affirmative decision to resign.

5.  Can I bring my spouse or close personal friend with me to my consultation or other meetings with an attorney? 
Unfortunately, family members and close personal friends cannot attend your consultation or other attorney meetings with you.  The reason is because our discussions are protected by the attorney-client privilege.  However, if a third party such as your spouse or family friend is part of the discussion, the attorney-client privilege can be waived and the confidentiality that cloaks our conversations can be lost.  Your family members or friends can certainly wait for you in our reception area but they cannot take part in our meeting.